One shared inbox. One business number. Every customer conversation in one place — on your computer or your phone.
Your customers already text. Give those messages one organized, shared, professional home.
Every customer text in one place. Anyone can see a conversation and reply — nothing stuck on one person's cell, nothing missed when someone's out. Each reply is signed with the sender's name.
A “Needs attention” list surfaces every unanswered text — including anything that came in overnight — so your team starts each day knowing exactly who's waiting on a reply.
Open it in a browser, or add it to a phone's home screen and it runs full-screen like a native app — with push notifications when a text arrives. No app store, no downloads, always up to date.
The system won't let you text a customer without documented permission, and saves that permission as a timestamped record. STOP, HELP, and START are handled for you — real protection, built in.
No add-ons to buy, no features locked behind higher tiers. Here's what you get.
Send and receive from your business number, with delivery confirmation on every message.
Everyone works one number, with each reply attributed to the person who sent it.
One-tap consent requests, color-coded status, and a saved record of every customer's opt-in.
Reusable messages — signing links, payment links, follow-ups — dropped in with one tap.
Customers text a word like HOURS or QUOTE and get an instant automatic reply, any time.
Set your hours; outside them customers get an auto-reply and the text is flagged for follow-up.
Names and Customer IDs, so conversations show who's who instead of just phone numbers.
Add staff with a secure invite link — they set their own password. No shared passwords, no IT ticket.
Get alerted the instant a text arrives — even with the app closed — right on your phone.
The cheap texting tools let you message anyone — and leave the compliance risk on you. LCG SMS Connect makes doing it right the default.
You stay protected without thinking about it.
You're not buying software from a faceless vendor — you're working with your communications partner.
We already handle your business phone service. Texting lives right alongside it — one vendor, one bill.
Carrier registration (10DLC) is included. We get you approved so you can text without the headaches.
No per-user fees that punish you for growing, and we never charge you for the texts your customers send back.
You work with LCG — a real relationship and a real person — not a national ticket queue.
We'll walk you through a live demo today. Once we register your business and number for texting — a carrier-required step that typically takes a few weeks, and one we handle for you — you're live and texting compliantly.
Prefer to text? Text “DEMO” to (561) 200-2242